Last updated: 13/10/2026
Who are we
SISU Consulting (Australia) Pty Ltd (ABN 77 639 280 041) (“SISU”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and disclose personal information. It also explains how you can access or correct your information, or make a complaint. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What personal information we collect
The personal information we collect depends on how you deal with us. It may include:
- your name, organisation, job title, email address and phone number
- the content of messages and enquiries you send us
- if you’re a candidate or contractor: your résumé, work history, qualifications, referees, right-to-work details, and security clearance status where a role requires it
- information about your use of our website, such as pages visited, browser type and IP address
We only collect sensitive information, such as criminal history or health information, when it’s needed for a specific role or engagement and you have consented, or when the law requires or allows it.
How we collect it
We collect personal information directly from you wherever we can. For example, you might give it to us when you:
- send us a message through our website contact form or by email
- apply for a role or register your interest in contract opportunities
- engage us to provide services, or work with us on a project
- speak with us by phone or in person, or connect with us on LinkedIn
Sometimes we collect information from other people, with your consent or where it’s reasonable to do so. This includes referees, clients, recruitment platforms and publicly available sources such as LinkedIn.
Why we collect it
We use personal information to:
- respond to your enquiries and provide our consulting, assurance and workforce services
- assess candidates and contractors for roles, and manage engagements and placements
- arrange vetting and security clearance processes where a role requires them
- manage our relationships with clients, contractors and suppliers
- meet our legal, contractual and regulatory obligations
- improve our website and services
We won’t use your information for direct marketing unless you’ve agreed to it. You can opt out of marketing at any time.
Who we share it with
We may share personal information with:
- clients, when we put you forward for a role or engagement (always with your knowledge)
- referees, background-checking providers and government security vetting agencies, with your consent
- service providers who support our business, such as IT, hosting, email and payroll providers
- government agencies or others where the law requires or allows it
We don’t sell personal information.
Cookies and website analytics
Our website uses cookies that the site needs to work. [We also use website analytics, such as Google Analytics, to understand how visitors use the site. This information is collected in a way that doesn’t identify you personally.] You can set your browser to block or delete cookies, though some parts of the site may not work as well.
Our website contains links to other websites, including government procurement portals and social media. We aren’t responsible for the privacy practices of those sites.
How we store and protect it
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, change or disclosure. These steps include access controls, secure systems and staff confidentiality obligations. When we no longer need personal information, and the law doesn’t require us to keep it, we securely destroy or de-identify it.
Accessing and correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it if it’s inaccurate, out of date or incomplete. Contact us using the details below. We’ll respond within a reasonable time, usually 30 days. If we refuse your request, we’ll explain why in writing, unless the law prevents us from doing so.
Making a complaint
If you think we’ve mishandled your personal information, please contact us first so we can try to resolve it. We’ll acknowledge your complaint promptly and aim to respond within 30 days.
If you’re not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
Contact us
Privacy Officer
SISU Consulting (Australia) Pty Ltd
Email: hello@sisucon.com.au
Post: 10-11/3 Barrier Street, Fyshwick ACT 2609
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.